Terms and Conditions (T&C) & Refund Policy

Terms and Conditions (T&C)

1. General

These Terms and Conditions (“T&C”) apply to the use of the website worldofmalta.com (“Website”), operated by Mr. Niclas Bongards, 88 Jean de la Valette, Naxxar, NXR1206, Malta (“we,” “us,” or “our”) By accessing and using the Website, you agree to these T&C If you do not agree to these T&C, please do not use the Website.

We address our offers both to entrepreneurs within the meaning of § 14 BGB (hereinafter referred to as ‘entrepreneurs’) and to consumers within the meaning of § 13 BGB (hereinafter referred to as ‘consumers’) for all future business relationships, even if they are not expressly agreed again. A consumer within the meaning of Section 13 BGB is any natural person who enters into a legal transaction for purposes that are predominantly outside his trade, business or profession. An entrepreneur within the meaning of Section 14 BGB is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, is acting in the exercise of their commercial or independent professional activity.

2. Services

We offer travel information and tips on Malta and Gozo as well as the sale of eBooks exclusively on the basis of these General Terms and Conditions. The content on the Website is for informational purposes only and does not constitute professional advice.

3. User Account and Registration

Access to certain services or the purchase of eBooks may require registration. You agree to provide complete and current information during registration. You are responsible for the security of your account information and all activities that occur under your account.

4. Purchases and Payments

We use the payment service providers PayPal and Stripe for the sale of eBooks. By purchasing a product, you agree to pay the listed price and any applicable taxes. We reserve the right to refuse or cancel orders if fraud or unauthorized activity is suspected. Data processing by payment service providers is carried out in accordance with the data protection guidelines of the respective providers.

5. Right of Withdrawal for Digital Content

Consumers have a statutory 14-day right of cancellation. However, this right of cancellation expires prematurely if the consumer expressly agrees that the execution of the contract (download or access to the eBook) will begin before the expiry of the cancellation period and the consumer confirms that he loses his right of cancellation through this consent. This regulation corresponds to the Consumer Rights Directive (Directive 2011/83/EU) and the E-Commerce Directive (Directive 2000/31/EC).

6. Intellectual Property

All content on the Website, including texts, images, graphics, and eBooks, is protected by copyright. Without prior written consent, you may not reproduce, distribute, modify, or create derivative works from this content.

7. User Obligations

You undertake not to misuse the website and its content.
You must not attempt to gain unauthorised access to any part of the Website or interfere with its operation.
You must not use the Website for any illegal or unauthorised purpose.
8 International purchases and taxes

For buyers within the EU, VAT is charged in accordance with the regulations of the country of destination. The amount of VAT depends on the respective national tax rate and may vary depending on the country. For buyers outside the EU, additional customs duties, import taxes or other charges may apply and must be borne by the buyer.
The seller assumes no responsibility for these additional costs. The currency in which purchases are made will be displayed during the checkout process. There may be exchange rate charges levied by the buyer’s bank or payment service provider.

9. VAT and Tax Information

For buyers within the EU, VAT is calculated according to the applicable regulations of the destination country. The prices shown include VAT unless otherwise stated. For buyers outside the EU, additional customs duties or taxes may apply and must be paid by the buyer. Our VAT registration number is MT26873617

10. Withdrawal and Refund Policy

Due to the nature of our products (digital content such as eBooks), we generally grant a 14-day right of cancellation from the day of purchase. Please note: However, your right of cancellation expires prematurely if you expressly agree to download the eBook before the cancellation period expires and confirm that you thereby lose your right of cancellation. This consent will be obtained by us during the ordering process and subsequently confirmed to you by e-mail. Irrespective of this, if you have any problems with your purchase, please contact us at [email protected] to find a solution. Your statutory warranty rights remain unaffected by this.

11. Warranty

The statutory warranty rights apply to all contracts. If the buyer is an entrepreneur, the following provisions shall also apply: The buyer must report all recognisable defects in writing after receipt of the goods, but at the latest within 5 working days. Hidden defects must be reported immediately after discovery. In the event of justified complaints and timely notification of defects, we undertake to make a replacement delivery. If the customer does not give us the opportunity to convince ourselves of the defect, in particular if he does not immediately make the rejected goods or samples thereof available on request, all warranty claims shall lapse. Failure to notify us or late notification shall result in the loss of warranty rights.

12. Disclaimer

We endeavour to always provide correct, complete and up-to-date information on our website and in our content. However, we cannot guarantee that this information is correct, complete and up-to-date. Use of the website and its content is at your own risk. We reserve the right to temporarily restrict access to our website due to maintenance work, technical faults or for other reasons.

We shall only be liable for intent and gross negligence as well as for damages resulting from injury to life, limb or health. Otherwise, our liability for damage caused by slight negligence shall be limited to the foreseeable damage typical of the contract, provided that a material contractual obligation has been breached. Liability under the Product Liability Act remains unaffected

13. Links to third-party providers

Our website contains links to external third-party websites. We have no control over the content of these external sites and assume no responsibility for their privacy practices or content. The respective provider or operator is always responsible for the content of the linked pages. We accept no liability for the accuracy, completeness and currency of this content. Visiting linked external websites is at your own risk and responsibility.

14. Data privacy

Our Privacy Policy governs the processing of your personal data. By using the Website, you agree to the processing of your data in accordance with our Privacy Policy.

15. International data transfer

Personal data is only transferred to third countries if this is permitted in accordance with the provisions of the General Data Protection Regulation (EU GDPR). This includes adequacy decisions by the European Commission or the use of EU standard contractual clauses. For further details, please refer to our privacy policy.

16. Dispute resolution and ODR platform

We are legally obliged to inform you about the European Commission’s Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr. However, we are not willing or obligated to participate in dispute resolution procedures before a consumer arbitration board. For any issues, please contact us directly.

17. Your rights

Consumers have the following rights under the General Data Protection Regulation (EU GDPR):

Right of access (Art. 15 GDPR)
Right to rectification (Art. 16 GDPR)
Right to erasure (‘right to be forgotten’) (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object (Art. 21 GDPR)

18. Changes to the GTC

We reserve the right to amend these T&C at any time. Changes take effect upon their publication on the Website. Continued use of the Website after changes implies acceptance of the revised T&C.

19. Place of fulfilment, place of jurisdiction, applicable law

The law of the Republic of Malta applies to all contracts between us and our customers. Consumers residing in the European Union may additionally invoke the mandatory consumer protection regulations of their country of residence. The place of fulfilment for all obligations arising from the contractual relationship is the delivery address specified by the buyer.

For entrepreneurs, the place of fulfilment for all claims arising from the contractual relationship is Valletta, Malta.

Our T&Cs shall be governed by and construed in accordance with the laws of Malta excluding the UN Convention on Contracts for the International Sale of Goods. Any disputes arising in connection with these T&Cs or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Malta. Consumers within the EU are entitled to the protection of the mandatory provisions of their country of residence.

In the case of consumers, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his habitual residence.

We are entitled, at our own discretion, to request proof of identity and proof of the customer’s age of majority and address. If the customer does not comply with this request within one week, we are entitled to terminate the contract without notice and to cease the provision of digital content and services and, if necessary, to reclaim any goods that have been sent.

20. Contract language

The contract language is English. Translations into other languages are for convenience only. In case of dispute, the English version of these T&Cs shall prevail.

21. Contact information

For questions or concerns regarding these T&C, please contact:
Mr. Niclas Bongards
E-Mail: [email protected]